Betpat Casino
Disputed amount
$300.00
Submitted
Jan 11, 2021
Betpat Casino
Complaint status
Resolved
kadrus2002
Jan 11, 2021
4.01 2021 passed verification and put about $ 300 in rubles 22000 for withdrawal to the electronic payment system Yandex money. 05.01 the money was debited with the note withdrawal completed. But the money has not been credited to the account for more than 5 days. 11.01 the money never came to me. Casinos are asked to wait 5 banking days, but according to their rules, the withdrawal to Yandex is up to a day for this payment system. Help me get my money back
teo robertson
Jan 12, 2021
Hi kadrus2002,
I'll contact the operator and see what we can find out for you.
Thanks,
Casino Bee Support
betpat
Jan 12, 2021
Hi Kadrus2002,
Our apologies you had to wait for your withdrawal. Due to the tail-end of the holiday season there have been some delays, but everything is working as it should again now.
I have checked with the relevant departments and can inform you the payment was sent yesterday and should be received on your end already.
All the best,
Betpat Casino
teo robertson
Jan 12, 2021
Dear all,
As apparent from the submitter's latest post, the Casino Bee Support Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.