CasinoWin.bet
Disputed amount
$1,300.00
Submitted
Dec 14, 2021
CasinoWin.bet
Complaint status
Declined
senator912
Dec 14, 2021
made deposit got a bonus and played the full amount to reach the waering requirement .Once reach I made a withdrawal in the amount of 1300 dollars.I have waited the time required by the casino which btw I find excessive.A waite time of 31 days is unheard of at other casinos.It has now been 34 days and the casino has yet to even contact me to tell me if the withdrawal has been processed.In my opinion playing at several diff casinos find this 1 to be the worse when it comes to payouts or in my case the lack of payouts.In my opinion this casino is a fraud it is corrupt and should be avoided atall costs .Actually the casino should be stripped of its license and never be allowed to re-open.I know I have been scammed and will never get paid .The only hope I have now is to reach players to warn them to stay away from this corrupt scamming casino
teo robertson
Dec 17, 2021
Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.
Unfortunately, we already received other complaints in the past about the casino and they did not respond to us at all.
We have already reduced the rating for the casino. I'm really sorry that we could not help you more but as the casino is non-responsive, there isn't much we can do.
Please do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you out.