O cassino blaze e Jonbet não estão pagando os afiliados a mais de 6 meses. Sou advogada e procurei os responsáveis pela empresa para saber porque não estão pagando seus afiliados. Só que até a presente data não obtive nenhuma resposta. Creio que uma empresa assim não pode participar de eventos da sigma pois não estão dentro da Lei

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Dear Patricia1983, Thank you for reaching out to us. We confirm receipt of your complaint, which has now been logged and is pending initial review by our team. Please note that, in accordance with our policy, we can only review a complaint once the casino operator has been given the opportunity to resolve the matter directly. You are therefore required to first submit your complaint through the operator’s official complaint procedure and allow up to 8 weeks for them to respond. If you have already completed this step and the issue remains unresolved, please provide us with evidence of your communication with the operator, including any final response received. Once verified, we will proceed with our review and may contact you for further information if necessary. We appreciate your cooperation and patience. Best regards, The SiGMA ADR Team

Bom dia, obrigada pelo retorno. Mas até a presente data o cassino não resolveu o problema dos afiliados. Estão sem receber até a presente data. No painel consta como pago, mas na verdade não foi pago pelo cassino. Enviei vários e-mails sem resposta até hoje.

Como faço para enviar o print do e-mail onde consta que eles receberam minha reclamação mas não responderam

Bom dia, alguma posição?

Bom dia alguma posição?

Bom dia

Poderia me responder como está o andamento

Dear Patricia, Thank you for your emails and details. Kindly note that our ADR system is set up to assist player complaints, rather than affiliate complaints. However, we will look into this to see if we are able to assist and will revert in due course. Kind Regards, SiGMA ADR Team

Mas a SIGMA tambem conecta com afiliados SiGMA Affiliates. Nesse caso, seria muito bom ajudar os afiliados que estao sendo lesados pela BLAZE/Jonbet.

“Atraindo Milhares de Pessoas com Mentalidades Semelhantes” Ao fazer parte do SiGMA Affiliates, você garante uma experiência completa que inclui diversas vantagens, desde maior visibilidade em nossos eventos e plataformas de mídia, até apresentações exclusivas ao nosso extenso banco de dados de operadores e provedores B2B. Além disso, membros do clube recebem convites e benefícios exclusivos para participar de nossos eventos do setor, tudo sem custo de adesão. Afiliados que desejam ingressar no clube passam por um processo de seleção que começa com o envio de um formulário de inscrição, onde serão avaliados para garantir que atendem aos critérios exigidos. Diante disso, acho justo que seja investigado esse caso.

Dear Patricia, Thank you for your communication regarding the issues your client has experienced with Jonbet and BlazeBet. As affiliates ourselves we fully understand how frustrating such situations can be. We assume that your client has a clearly defined agreement with the operators in question, together with supporting evidence of traffic and unpaid revenues. These elements may serve as the basis for pursuing a commercial claim through the relevant courts. Please note that our role as mediator through our ADR Service is strictly limited to handling disputes between operators and players. We are not empowered to intervene in matters relating to commercial agreements. For this reason, we regret that we are unable to take any further action on your behalf or on behalf of your client. We are therefore closing your complaint with our ADR service. We nonetheless wish you and your client every success in recovering any funds that may be owed. Kind Regards, SiGMA ADR Team.

Dear Patricia, Thank you for your communication regarding the issues your client has experienced with Jonbet and BlazeBet. As affiliates ourselves we fully understand how frustrating such situations can be. We assume that your client has a clearly defined agreement with the operators in question, together with supporting evidence of traffic and unpaid revenues. These elements may serve as the basis for pursuing a commercial claim through the relevant courts. Please note that our role as mediator through our ADR Service is strictly limited to handling disputes between operators and players. We are not empowered to intervene in matters relating to commercial agreements. For this reason, we regret that we are unable to take any further action on your behalf or on behalf of your client. We are therefore closing your complaint with our ADR service. We nonetheless wish you and your client every success in recovering any funds that may be owed. Kind Regards, SiGMA ADR Team.