Maximal Wins Casino
Disputed amount
£0.00
Submitted
Jan 20, 2022
Maximal Wins Casino
Complaint status
Resolved
nomadsteve
Jan 20, 2022
I think that my complaint is much the same as the rest, I have been playing on maximalwins for about one year, mainly because of the high deposit bonus they give, I take these high deposit bonuses not looking to win lots of money but just to make my deposit last longer, I always play by the bonus rules and I have read these rules over and over again,
For the first time ever I received the play through target and then I won £1400, that was three weeks ago that I made my withdrawal,
When you contact the chat which is available 24/7 and very responsive, but this chat must be done by a third company and does not have any connection to maximalwins as they are very limited to what they can tell you, usually saying that withdrawal can take a bit of time to sort out or you have to be patient and wait,
I have phoned there contact number and that just put me through to a dating agency, so they don’t give a real number,
I have emailed so many times but never had a response,
And when I Google view there address I can see it’s a Internet cafe that they use for there address.
My advice to anyone thinking that this casino will pay you your winnings please check the reviews for more information
teo robertson
Jan 21, 2022
Hello,
Thank you very much for submitting your complaint.
I'll contact the operator and see what we can find out for you.
Thanks,
Casino Bee Support
teo robertson
Mar 31, 2022
Hi nomadsteve,
Thank you for your feedback. Considering your complaint and also other complaints about the casino, Casinobee Team decided to decrease the rating of Maximalwin casino.
Thanks,
Casino Bee Support