Magical Spin Casino
Disputed amount
€1,764.00
Submitted
Apr 14, 2022
Magical Spin Casino
Complaint status
In Progress
michaelo
Apr 14, 2022
hello my withdrawal has been canceled although I have respected all the conditions of the welcome bonus without exceeding the maximum bet of 7.50 euros (my bets between 4 and 6 euros) at slot machines and I have also respected all the rules of bonuses and terms and conditions my account was also verified after 5 days of waiting (not normal at cresus casino and wild sultan and mountberg group casinos less than 24 hours) and then I waited another 2 days for the withdrawal pending evening any week and my withdrawal is canceled for no reason I have not received an email (because there is obviously no reason) this casiono already smells like a scam with the long account verification delays and then with cancellation of the withdrawal I thank you for intervening so that I receive my winnings from this casion which is a big scam either the player loses and it's good for them or the player wins and they cancel the withdrawal I remain at your disposal to provide you with the screenshots of my history oric of bets counting on your impartiality (on cresus casino in 9 years never problem and wild sultan and mountberg group never problem too i dont understand why magical spin have a good rate? )my best regards
teo robertson
Apr 21, 2022
Hello,
Thank you very much for submitting your complaint.
I'll contact the operator and see what we can find out for you.
Thanks,
Casino Bee Support