Rocketpot
Disputed amount
$1,350.00
Submitted
Jun 8, 2022
Rocketpot
Complaint status
In Progress
weeniehutjr
Jun 8, 2022
I tried withdrawing 1350. After 24 I contacted the company and they said do not worry it will be deposited into your account soon. Then at 36 hours, I ask again. Now they tell me 700+ (my net earnings) were confiscated because I was playing with a "betting strategy" and that the game is meant to be for fun and not to earn money. The company never told me this and credited me 458. I spent this 458 as I assumed I was still receiving 1350 into my bank account. Terrible customer service. Atrocious business model.
teo robertson
Jun 16, 2022
Hi, weeniehutjr!
Thank you very much for submitting your complaint.
I'll contact the operator and see what we can find out for you.
Thanks,
Casino Bee Support